2010-06-29
2010-06-18
2010-06-09
我們不需要完美的改善方案
One of the keys to process improvement is to realize that imperfect improvement is better than no improvement. Six months of imperfect improvements in a row leads to some pretty awesome results.
(from http://jamesshore.com/Blog/Agile-Startup-Build-and-Deploy.html)
有效方案 + 持續改善
(from http://jamesshore.com/Blog/Agile-Startup-Build-and-Deploy.html)
有效方案 + 持續改善
Root-Cause Analysis
I like these concepts:
- If something can go wrong, it will. (Murphy's Law)
- People are, well, people. Everybody makes mistakes.
- Everybody is doing the best job they can given their abilities and knowledge.
- When mistakes occur, blame your process, not people.
- Ask "why" five times
2010-04-23
Watchlist (3m)
2010-03-11
Watchlist (1y)
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